Acceptable Use Policy

This Acceptable Use Policy ("AUP" or "Policy") sets out the rules and guidelines governing your use of Ledgerprise services provided by Aperim Pty Ltd (ABN 46 150 699 737) ("Aperim," "we," "us," or "our").

This AUP is incorporated into and forms part of our Terms of Service. By accessing or using Ledgerprise, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree to this Policy, you must not use our services.

The purpose of this Policy is to protect Ledgerprise, our users, and the general public from harmful, inappropriate, or illegal activities. We expect all users to act responsibly and in good faith when using our services.

In this Acceptable Use Policy, the following terms have the meanings set out below:

• "Content" means any data, text, information, files, images, documents, or other materials that you upload, submit, store, transmit, or display through Ledgerprise.
• "Services" means the Ledgerprise platform, including all features, applications, APIs, websites, and related services provided by Aperim.
• "User" means any individual or entity that accesses or uses the Services, including account holders, authorised users within an Organisation, and any person acting on behalf of a User.
• "Organisation" means a business, company, government agency, non-profit, or other entity that has established an account with Ledgerprise.
• "Authorised User"means an individual who has been granted access to an Organisation's Ledgerprise account by an Organisation Administrator.
• "Prohibited Conduct" means any activity or behaviour that violates this Policy, our Terms of Service, or applicable laws and regulations.

3.1 Who This Policy Applies To

This Policy applies to all Users of Ledgerprise, including:

• Individual account holders
• Organisation Administrators
• Authorised Users within Organisations
• Third parties accessing the Services on behalf of Users
• API integrations and automated systems accessing the Services

3.2 Organisation Responsibility

Organisations are responsible for ensuring that all their Authorised Users comply with this Policy. Organisation Administrators must:

• Communicate this Policy to all Authorised Users
• Monitor compliance within their Organisation
• Take appropriate action against non-compliant users
• Report serious violations to Aperim

3.3 Interaction with Other Policies

This Policy should be read in conjunction with our:

• Terms of Service
• Privacy Policy
• Cookie Policy
• Any Organisation-specific policies or agreements

In the event of a conflict between this Policy and the Terms of Service, the Terms of Service shall prevail unless this Policy expressly states otherwise.

4.1 Authorised Purposes

Ledgerprise is designed and intended for legitimate business purposes. You may use our Services for:

• Budget Management: Creating, managing, and tracking budgets for your Organisation
• Financial Planning: Developing financial forecasts, scenarios, and planning documents
• Collaboration: Working with team members on budget-related activities within your Organisation
• Reporting: Generating reports and analytics for internal business purposes
• Audit and Compliance: Maintaining audit trails and supporting regulatory compliance requirements
• Integration: Connecting Ledgerprise with other authorised business systems through our APIs

4.2 Fair Use

Your use of the Services must be reasonable and not place undue burden on our infrastructure. We reserve the right to implement fair use limits to ensure service quality for all users. These may include:

• API rate limits
• Storage quotas
• User limits per Organisation
• Export and reporting frequency limits

Specific limits are detailed in your subscription plan and may be updated from time to time with reasonable notice.

4.3 Compliance with Laws

You must use Ledgerprise in compliance with all applicable laws and regulations, including but not limited to:

• Australian laws and regulations
• Laws of any jurisdiction where you operate
• Industry-specific regulations applicable to your Organisation
• Export control and sanctions laws

5.1 Illegal Activities

You must not use Ledgerprise to engage in, facilitate, or promote any illegal activity, including but not limited to:

• Fraud: Financial fraud, identity theft, money laundering, or any form of deceptive practice
• Tax Evasion: Activities designed to evade taxes or circumvent tax reporting requirements
• Bribery and Corruption: Facilitating bribes, kickbacks, or corrupt payments
• Sanctions Violations: Transactions involving sanctioned individuals, entities, or countries
• Criminal Enterprise: Supporting or financing criminal organisations or activities

5.2 Harmful Activities

You must not engage in activities that harm or could harm Aperim, other Users, or third parties, including:

• Harassment: Harassing, threatening, or intimidating other users
• Discrimination: Discriminatory practices based on race, gender, religion, nationality, disability, sexual orientation, or other protected characteristics
• Defamation:Publishing false statements that damage another's reputation
• Privacy Violations: Collecting, using, or disclosing personal information without proper consent or authorisation
• Exploitation: Exploiting vulnerable individuals or groups

5.3 Deceptive Practices

You must not engage in deceptive or misleading practices, including:

• Impersonating another person or Organisation
• Creating fake accounts or misrepresenting your identity
• Providing false or misleading information to Aperim
• Falsifying data, records, or audit trails
• Manipulating reports or analytics for deceptive purposes

5.4 Competitive Misuse

You must not use Ledgerprise to:

• Develop or improve a competing product or service
• Reverse engineer, decompile, or analyse our Services for competitive purposes
• Benchmark our Services for publication without our written consent
• Access the Services to monitor their availability, performance, or functionality for competitive purposes

5.5 Resale and Unauthorised Access

Unless explicitly authorised in writing by Aperim, you must not:

• Resell, sublicense, or redistribute the Services
• Provide access to the Services to third parties outside your Organisation
• Share account credentials with unauthorised individuals
• Create derivative works based on the Services

6.1 Prohibited Content

You must not upload, store, transmit, or display any Content that:

• Is Illegal: Violates any applicable law or regulation
• Is Harmful: Contains malware, viruses, or other harmful code
• Infringes Rights: Violates intellectual property rights, privacy rights, or other proprietary rights of any party
• Is Offensive: Is obscene, pornographic, excessively violent, or promotes hatred or discrimination
• Is Fraudulent: Contains false or misleading financial information intended to deceive
• Is Confidential: Contains confidential information you are not authorised to disclose

6.2 Content Accuracy

While Ledgerprise provides tools for managing financial data, you are solely responsible for:

• The accuracy and completeness of Content you input
• Ensuring Content complies with applicable accounting standards
• Maintaining appropriate documentation and audit trails
• Verifying outputs and reports before relying on them

6.3 Sensitive Data

You should exercise caution when storing sensitive information in Ledgerprise. While we implement security measures, you must not store:

• Complete credit card numbers or CVV codes
• Bank account credentials or PINs
• Government-issued identification numbers (unless necessary for legitimate business purposes)
• Health information (unless your subscription and agreement specifically permit this)
• Data subject to specific regulatory requirements without ensuring compliance

7.1 Account Security

You are responsible for maintaining the security of your account and must:

• Protect Credentials: Keep your login credentials confidential and secure
• Use Strong Authentication: Enable multi-factor authentication where available and recommended
• Manage Access: Promptly remove access for users who no longer require it
• Monitor Activity: Regularly review account activity and access logs
• Report Compromises: Immediately report any suspected unauthorised access

7.2 Device and Network Security

When accessing Ledgerprise, you should:

• Use secure, up-to-date devices and browsers
• Avoid accessing the Services from untrusted networks
• Implement appropriate endpoint security measures
• Follow your Organisation's security policies

7.3 API Security

If you use our APIs, you must:

• Protect API keys and tokens with the same diligence as passwords
• Use secure communication protocols (HTTPS/TLS)
• Implement proper authentication and authorisation in your integrations
• Follow our API security guidelines and best practices
• Not expose API credentials in client-side code or public repositories

8.1 Prohibited Technical Activities

You must not engage in any activity that interferes with or disrupts the Services, including:

• Unauthorised Access: Attempting to access systems, accounts, or data without authorisation
• Security Testing: Conducting security scans, penetration tests, or vulnerability assessments without prior written permission
• Denial of Service: Launching or facilitating denial of service attacks or similar disruptive activities
• Excessive Load: Generating unreasonable load on our systems that degrades service for other users
• Circumvention: Bypassing or attempting to bypass any security measures, rate limits, or access controls

8.2 Automated Access

Automated access to Ledgerprise is permitted only through our official APIs and must comply with the following:

• Respect published rate limits and quotas
• Include proper identification in API requests
• Handle errors gracefully without excessive retries
• Not scrape or harvest data from the user interface
• Not use bots or automated tools to interact with the UI

8.3 Network Integrity

You must not:

• Intercept or monitor network traffic without authorisation
• Forge headers or manipulate identifiers to disguise the origin of traffic
• Use the Services to relay traffic or operate proxy services
• Distribute malware or participate in botnets through our Services

9.1 Respecting Intellectual Property Rights

You must respect the intellectual property rights of Aperim and third parties. This includes:

• Not copying, modifying, or distributing Ledgerprise software or content without authorisation
• Not removing or altering any copyright notices, trademarks, or other proprietary markings
• Not using Aperim's trademarks or branding without permission
• Not claiming ownership of Ledgerprise or its components

9.2 Third-Party Content

When uploading or using Content that includes third-party materials, you must:

• Have the necessary rights, licences, or permissions
• Comply with the terms of any applicable licences
• Properly attribute content where required
• Not infringe copyrights, patents, trademarks, or other intellectual property rights

9.3 Feedback and Suggestions

If you provide feedback, suggestions, or ideas about the Services, you grant Aperim a non-exclusive, royalty-free, perpetual, irrevocable licence to use, modify, and incorporate such feedback without any obligation to you.

10.1 General Responsibilities

As a User of Ledgerprise, you are responsible for:

• All activities that occur under your account
• Ensuring your use complies with this Policy and applicable laws
• The Content you create, upload, or share
• Maintaining accurate account information
• Cooperating with any investigation of suspected violations

10.2 Organisation Administrator Responsibilities

Organisation Administrators have additional responsibilities:

• Managing user access and permissions appropriately
• Ensuring all Authorised Users understand and comply with this Policy
• Implementing appropriate internal controls
• Responding to compliance inquiries from Aperim
• Reporting suspected violations by users within the Organisation

10.3 Professional Use

Given that Ledgerprise handles financial and business data, Users should:

• Exercise professional judgment in their use of the Services
• Maintain appropriate professional standards and ethics
• Seek appropriate professional advice when needed
• Not rely solely on Ledgerprise for critical financial decisions

11.1 Our Right to Monitor

We reserve the right, but have no obligation, to monitor use of the Services to ensure compliance with this Policy. This may include:

• Reviewing system logs and access patterns
• Analysing usage patterns for anomalies
• Investigating reports of violations
• Reviewing Content when we have reason to believe it violates this Policy

11.2 Investigation

If we suspect a violation of this Policy, we may:

• Investigate the suspected violation
• Request information from you regarding the suspected violation
• Temporarily suspend access pending investigation
• Preserve evidence for potential legal proceedings
• Report suspected illegal activities to law enforcement

11.3 Cooperation

You agree to cooperate with any investigation of suspected violations, including:

• Responding to inquiries in a timely manner
• Providing information and documentation as requested
• Not interfering with or obstructing any investigation
• Preserving relevant evidence

12.1 Actions We May Take

If we determine that you have violated this Policy, we may take any or all of the following actions at our sole discretion:

• Warning: Issue a warning regarding the violation
• Content Removal: Remove or disable access to Content that violates this Policy
• Feature Restriction: Restrict your access to certain features of the Services
• Temporary Suspension: Temporarily suspend your access to the Services
• Account Termination: Permanently terminate your account and access to the Services
• Legal Action: Pursue legal remedies, including seeking damages and injunctive relief
• Law Enforcement Referral: Report illegal activities to appropriate law enforcement authorities

12.2 Factors in Determining Action

When determining appropriate enforcement action, we may consider:

• The severity and nature of the violation
• Whether the violation was intentional or negligent
• The impact on other users, Aperim, or third parties
• Your history of compliance or violations
• Whether you took corrective action
• Legal requirements and obligations

12.3 Effect of Termination

If your account is terminated for violation of this Policy:

• Your right to access the Services immediately ceases
• We may delete your data in accordance with our data retention policies
• You remain liable for any fees owed
• Termination does not limit our other legal rights and remedies

12.4 No Liability for Enforcement

We are not liable for any damages or losses resulting from enforcement actions taken in good faith pursuant to this Policy.

13.1 How to Report

If you become aware of any violation of this Policy, please report it to us immediately. You can report violations through the following channels:

• Security Issues: [email protected]
• Abuse Reports: [email protected]
• General Compliance: [email protected]

13.2 Information to Include

When reporting a violation, please include:

• A description of the suspected violation
• The identity of the person or Organisation involved (if known)
• Any relevant evidence or documentation
• The date and time of the incident
• Your contact information for follow-up

13.3 Responsible Disclosure

If you discover a security vulnerability in Ledgerprise, we ask that you:

• Report it privately to our security team
• Allow us reasonable time to address the issue
• Not disclose the vulnerability publicly until we have resolved it
• Not exploit the vulnerability for any purpose

We appreciate and acknowledge responsible security research and will not take legal action against researchers who follow these guidelines.

13.4 No Retaliation

We prohibit retaliation against anyone who reports a suspected violation in good faith. If you believe you have experienced retaliation, please report it to us immediately.

14.1 Right to Modify

We reserve the right to modify this Acceptable Use Policy at any time. We may change this Policy to:

• Address new or changed features of the Services
• Respond to changes in laws or regulations
• Address new security threats or abuse patterns
• Clarify existing provisions
• Improve user protections

14.2 Notice of Changes

We will provide notice of material changes to this Policy through:

• Email notification to account holders
• Prominent notice within the Services
• Updates to the "Last Updated" date at the top of this Policy

14.3 Your Acceptance

Your continued use of Ledgerprise after changes to this Policy take effect constitutes your acceptance of the revised Policy. If you do not agree to the changes, you should discontinue use of the Services.

15.1 Questions About This Policy

If you have questions about this Acceptable Use Policy, please contact us:

Legal Department
Aperim Pty Ltd
ABN 46 150 699 737
Email: [email protected]

15.2 Security Concerns

For security-related matters, including vulnerability reports:

Security Team
Email: [email protected]

15.3 Abuse Reports

To report abuse or violations of this Policy:

Abuse Team
Email: [email protected]

15.4 General Support

For general inquiries about the Services:

Support Team
Email: [email protected]